Community Engagement Assistant

MAPS advances equity and inclusion in the workplace by providing equal employment opportunity to support a work environment free from discrimination on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, military and veteran status, arrest or conviction record, and any other basis prohibited by law. The organization also provides reasonable accommodations for qualified applicants and employees with disabilities. This equal employment opportunity policy applies to all aspects of employment, including recruitment, selection, advancement, training, problem resolution, and separation from employment. Through this policy, MAPS strives to establish and maintain an equitable and accessible work environment that is supportive and free from discrimination.

About MAPS

The MAPS Group consists of a parent non-profit with 24 staff focused on fundraising, public education, advocacy, psychedelic harm reduction and operations, as well as several wholly-owned for-profit drug development subsidiary organizations with a combined additional 30 employees. These subsidiary organizations, the MAPS Public Benefit Corporation (MAPS PBC) and MAPS Europe, are conducting clinical research to develop psychedelics and cannabis into regulatory-approved medications in the U.S., Europe, and globally. Pending Food and Drug Administration (FDA) and European Medicines Agency (EMA) approval, these medications would be sold by MAPS’ subsidiary organizations by prescription with all profits used in furtherance of MAPS’ mission.

Job Description: Community Engagement Assistant

The Community Engagement Assistant is responsible for the public-facing duties at the office and assisting with the daily functions. This position is a full-time responsibility with 40 hours per week (overtime non-exempt) from Monday-Friday (9:00 AM to 5:00 PM) at the MAPS office in Santa Cruz, California. MAPS offers a SEP-IRA retirement plan, ongoing training opportunities, and an annual salary of $38,000 with benefits.

Primary Duties and Responsibilities

  • Answering phones and responding to voice mail in a timely manner
  • Responding to general incoming emails from the public
  • Greeting visitors at MAPS headquarters
  • Providing customer service for events and sales
  • Receiving incoming mail and shipments
  • Database entry for sales
  • Assist staff with other duties or special projects as requested

Job Requirements

  • Knowledge of and interest in psychedelic research and MAPS history
  • 2+ years of relevant experience in a customer service/reception position.
  • 2+ years of experience with office technology including but not limited to: Macintosh operating system, Microsoft Office suite (including Word, Excel), Asana, Slack messenger, and familiarization with client relations management systems.
  • Trauma-informed communication training or applicable experience

Other Desired or Required Skills

  • 2+ years experience in Salesforce or WooCommerce
  • Proficiency in conversational Spanish
  • Diversity training or applicable experience, demonstrating cultural intelligence and sensitivity
  • A desire to learn details about the MAPS-sponsored studies
  • High level of organization and attention to detail
  • Excellent verbal, written, and digital communication skills
  • Excellent time management skills
  • Ability to balance multiple projects in a fast-paced work environment
  • Self-motivated to work independently and to collaborate with others

Click here to apply. Qualified candidates will be contacted directly via phone for scheduling interviews.